Privacy Policy

Express Property Tax Appeals ("EPTA," "we," "us," or "our"), operated by Polter Law Group, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

Personal Information You Provide:

• Name, email address, phone number, and mailing address
• Property information including address, parcel ID, and assessment details
• Financial information related to your property
• Documents you upload such as tax invoices, assessment notices, and related property records
• Any other information you choose to provide to us

Information Collected Automatically:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, referring website)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our property tax appeal services
• Process your free review request and evaluate your property tax situation
• Communicate with you about your case, including updates and required information
• File appeals and represent you before tax tribunals and boards
• Respond to your inquiries and provide customer support
• Send you relevant information about our services (with your consent)
• Comply with legal obligations and protect our legal rights
• Improve our website and user experience

We do not sell your personal information. We may share your information in the following circumstances:

• Legal Partners: With our affiliated law firms and legal partners (such as Sleggs Danzinger for Ohio matters) who assist in processing your appeal
• Government Entities: With tax tribunals, boards of tax appeals, and municipalities as required to pursue your property tax appeal
• Service Providers: With third-party vendors who assist us in operating our website and services (e.g., email providers, CRM systems)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls limiting employee access to personal data
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at epta@polterlaw.com.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and content
• Analyze website traffic and performance

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Property tax appeal records may be retained for extended periods as required by applicable law and professional standards.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Express Property Tax Appeals
Operated by Polter Law Group
2600 W Big Beaver, Ste L100
Troy, MI 48084
Phone: 248-213-6800
Email: epta@polterlaw.com